SWARAJ TRAVELS PVT LTD PRIVACY POLICY AND TERMS AND CONDITIONS:

Collection of Information:

If you browse through this site casually without providing us any personal information, we will gather and store some information about your visit, such as IP address, type of browser and operating system used, date and time you access our site, pages you visit, and if you linked to our website from another website, the address of that website. This information will not identify you personally and will not be linked back to you.

There will be times, such as when you fill out our contact form, when we will need to obtain personally identifiable information from you or about you. Such personally identifiable information may include your name, address, e -mail address, telephone number and identification number. Use and Sharing of Information:

At no time will we sell your personally-identifiable data without your permission unless set forth in this Privacy Policy. The information we receive about you or from you may be used by us or shared by us to help process your request; to comply with any law, regulation, audit or court order; to help improve our website or the products or services we offer; for research; to better understand our member needs; to develop new offerings; and to alert you to new notifications and services in

which you may be interested. We may also combine information you provide us with information about you that is available to us internally or from other sources in order to better serve you. We send cookies within permitted laws. We do not share, sell, trade or rent your personal information to third parties for known and unknown reasons.

Security

We take at most care and precaution to keep our website safe from malware, viruses, online frauds, attack from hackers etc. and we also safeguard your privacy using known security standards and procedures and comply with applicable privacy laws and Information Technology Act. Our websites combine industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected though it’s life cycle in our infrastructure.

Opt-Out Policy

Please email enquiry@swarajtravels.com. if you no longer wish to receive any information from us other than related to your membership.

Changes to this Privacy Policy

Our privacy policy was last updated on March 10 2021. We may change our Privacy Policy from time to time. If we do, we will update this Privacy Policy on our website.

Questions

If you have any questions about our Privacy Policy, please e-mail your questions to us enquiry@swarajtravels.com.

Accepting Terms and Conditions:

Welcome to Swaraj Travels Pvt Ltd. To avail the services offered at https://www.swarajtravels.com, you must agree to the following terms and conditions. If you visit https:// www.swarajtravels.com, you accept these conditions.

Please read the term and conditions carefully. While using any current or future services offered by Swaraj Travels Pvt Ltd , whether or not included in the Swaraj Travels Pvt Ltd website, you will abide by these Terms & conditions the guidelines and conditions applicable to services.

Privacy Policy

Please review our Privacy Policy, which also governs your visit to https://www.swarajtravels.com,to fully understand our practices.

Electronic Communication

When you visit https://www.swarajtravels.com or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting information and notices on our website. You agree that all agreements, notices,

disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

Prices

All prices posted on this website are subject to change without prior notice. In case there are any foreknown additional charges or taxes the same will be mentioned on the website time to time.

Payment

All payments must be received by us as per Company norms. We accept payment by net-banking, credit card, debit card, demand drafts only.

License and Website Access

General: Swaraj Travels Pvt Ltd grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, full or any portion of it, except with express written consent of //www.swarajtravels.com/

No framing:

You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Swaraj Travels Pvt Ltd and its affiliates without the express written consent. Your Account Protection of Your Account: As discussed further in the website’s privacy policy, by using this website, you agree that you are responsible for maintaining the

confidentiality of your account and password and for restricting access to your computer, and agree to accept responsibility for all activities that occur under your account or password.

Reviews, Comments, Communications, and other content

Nature of content: Visitors to Swaraj Travels Pvt Ltd may post reviews, comments and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injuries to third party or objection able and does not consist of or contains software virus, political campaigning, commercial solicitation, mass mailing or any form of spam.

False information: You may not use false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Swaraj Travels Pvt Ltd reserves the right to remove or edit such content.

Site Policies, Modification, and Severability Please review our other policies. We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions. Intellectual Property Rights Copyright Protection All content included on this site, such as text, graphics, logos, button icons, audio clips, digital downloads, data

compilations and software, is the property of Swaraj Travels Pvt Ltd or its affiliate sites and protected by the Indian Copyright law and Information Technology Act. The compilation of all the content on this site is the exclusive property if Swaraj Travels Pvt Ltd and protected by Indian Copyright law. All software used in this site is the property of Swaraj Travels Pvt Ltd and is protected under the Indian Copyright law. Governing Law and Jurisdiction

Other Terms and conditions for Air ticket:

NOTE: - Airfare is as of now . It may change anytime. Actual fare will be charged at the time of booking.

Please check passenger’s Name. Time and Date of departure and flight number once you received ticket. In case of any discripancy please contact Swaraj Travels immediately in writing by email.

Please give or enter correct name at the time of booking as per identity card carring while traveling.

If any Airtickets is canceled ,Cancellation charges will be charged as per Airline policy, above that Swaraj Travels Pvt Ltd charge handling fees plus GST. Balance if any shall be refunded if received from concerned Airline and after adjusting above charges.

Terms and Conditions for packages & hotels:

Note:

  • No room is blocked as of. Rooms are subject to availability at the time of the booking.

  • We are only facilitator, no hotel is managed by us, if any discrepancy regarding hotel service, same will be resolved by hotel.

  • Any increase in taxes or fuel price, leading to increase in cost on surface transportation & land arrangements, which may come into effect prior to departure.

  • Any cost arising due to natural calamities like landslides, flood, storm, earthquakes, road blockage, political and social disturbances (strikes, riots) etc to be borne by the client, which is directly payable on the spot.

  • Valid photo identity proof with address should be requiring at the time of check in the Hotel.

For any clarification please feel free to contact us.

TERMS & CONDITIONS/PAYMENT TERMS

  • At the time of booking Railway & Air Fare Full amount and 50% of the Package amount has to be paid.

  • If travel date is within 10-15 days of booking full amount should be paid within 3-4 days after booking.

  • If travel date is after one month of booking, remaining amount should be paid within 15- days of booking.

  • Payment will be accepted by Cash, Cheque, all major credit / debit cards.

  • In season time If any Hotels & suppliers require payment immediately then you have to pay 100% payment at the time of booking.

CANCELLATION

  • Cancellation Charges: If the tourist decides to cancel the tour for any reason, Cancellation charges for any mode of transport ticket are applicable as per the rules of the concerned authority. In case of Air ticket cancellation, charges for special fares, if paid by the tourist are NON REFUNDABLE. Any refund payable will be refunded to the tourist after receipt of the refund from respective authorities after deducting the processing charges.

  • In case of cancellation by Swaraj Travels: only in case of extreme urgency like natural calamities (landslides, flood, storm, earthquakes) road blockage, political and social disturbances (strikes, riots, curfew, lockdown, fire, pandemics) etc in any area or force majeure, act of god situation, then the refund of any payable will be refunded to the tourist after receipt of the refund from respective authorities/Air company/hotel after deducting the processing charges applicable as above.

  • Cancellation Policy:

Cancellation Notice in Writing

Cancellation Charges

Before 61 days

10% of Total Tour Cost

Between 46-61 days

20% of Total Tour Cost

Between 36-45 days

30% of Total Tour Cost

Between 20-35 days

40% of Total Tour Cost

Between 10-19 days

60% of Total Tour Cost

Between 05-09 days

80% of Total Tour Cost

Less than 05 days or No show

100% of Total Tour Cost

Note: Minimum cancellation charges are 10% of total tour cost.

In season time some hotels may charge 100% cancelation policy ,irrespective of booking date and check in date, pls go through

before booking

In situation like pandemic or situation beyond our control all cancelation will be charged as per Hotels and Airlines.

Dispute resolution:

In case of difference of opinion or dispute is arose between parties then both parties shall first try to resolve same by mutual discussion and negotiations. In case of no satisfactory outcome is found then the parties shall adopt conciliation procedure by mutually appointing conciliator who shall sit at Dombivli and whose decision shall be

binding upon parties. Only after failure to find solution by above methods, as a last resort dispute shall be referred to mutually appointed Arbitrator. Place of Arbitration shall be at Dombivli and whose decision shall be binding upon parties.

Jurisdiction of court:

These terms and conditions will be construed only in accordance with the laws applicable. In respect of all matters/disputes arising out of, in connection with or in relation to these terms and conditions or any other conditions on this website and Only after all above methods fail to resolve dispute between parties, the competent court at Thane/Kalyan shall have jurisdiction to try and entertain dispute.